If you are finding a specific server slow when connected, we recommend switching to a different server closer to your physical location.
Alternatively, using the Wireguard connection option under settings should speed up your connect.
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The Remote ID is the server address and the Local ID is the VPN username.
We support OpenVPN UDP/TCP, IKEv2, L2TP/I7Psec, PPTP & Wireguard.
We constantly monitor the servers to make sure they experience as little downtime as possible....