My VPN is running slow?

If you are finding a specific server slow when connected, we recommend switching to a different server closer to your physical location.

Alternatively, using the Wireguard connection option under settings should speed up your connect.

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What is the Remote ID and Local ID for IKEv2?

The Remote ID is the server address and the Local ID is the VPN username.

What protocols does ConnectVPN use?

We support OpenVPN UDP/TCP, IKEv2, L2TP/I7Psec, PPTP & Wireguard.

Can I check a servers status?

We constantly monitor the servers to make sure they experience as little downtime as possible....